www.isogmbh.com: News http://www.isogmbh.com/ Latest News from the ISO-Group en www.isogmbh.com: News http://www.isogmbh.com/typo3/fileadmin/iso/layout/images/logo_iso.png http://www.isogmbh.com/ Latest News from the ISO-Group TYPO3 - get.content.right http://blogs.law.harvard.edu/tech/rss Fri, 27 Apr 2012 12:06:00 +0200 ISO Travel Solutions at the ITB 2012 http://www.isogmbh.com/company/news/view/news/iso-travel-solutions-at-the-itb-2012-1.html The ISO Travel Solutions will substantiate its status as “World’s Leading Travel Technology Provider” during this year’s ITB by presenting two innovative technologies entirely new in tourism IT: ISO’s Dynamic Recommendation System (DRS) with Travel API – the first of its kind – supports the sales process dynamically by recommending additional services the way online shops do. The other highlight at ITB is Emerald – the world’s first CRM for tourism available as an application for Microsoft’s... The ISO Travel Solutions will substantiate its status as “World’s Leading Travel Technology Provider” during this year’s ITB by presenting two innovative technologies entirely new in tourism IT: ISO’s Dynamic Recommendation System (DRS) with Travel API – the first of its kind – supports the sales process dynamically by recommending additional services the way online shops do. The other highlight at ITB is Emerald – the world’s first CRM for tourism available as an application for Microsoft’s Azure cloud. The pavilion of ISO Travel Solutions will be in hall 6.1, stand 116, during the ITB in Berlin from 7-11 March 2012. The amount of tourist products available on the market is growing, and so is customer demand. The challenge for the travel industry is finding the best offer with as little effort as possible. In this context, only efficient IT designed specifically for this market can ensure sustained revenue growth. Traditionally, ISO Travel Solutions presents its abilities in this field during the ITB in Berlin, the world’s largest tourism trade fair.

ISO Dynamic Recommendation System with Travel API – the customers recommend products

The ISO Dynamic Recommendation System (DRS) with Travel API supports the travel industry in achieving this. The system is a recommender service that can be fully integrated in travel distribution solutions. With this system, the customer service representative at the service center can actively propose similar, complementary or higher-quality products to the customer.
Using the Travel API, ISO’s DRS can also be connected directly to the company’s Internet Booking Engine (IBE), opening up new avenues for additional, system-driven advertising – companies can then offer their customers additional services (cross-selling) or higher-value alternatives (up-selling).
The benefits of the ISO Dynamic Recommendation System include more customer satisfaction, higher acceptance of the recommendations, longer time on the website and, ultimately, an increase in sales and income.

Emerald – the first tourism CRM also available as a Microsoft Azure Cloud application

The CRM system Emerald is the first tourism CRM also available as an application for Microsoft’s Azure cloud, making ISO the exclusive partner of Microsoft for tourism CRM solutions worldwide. ISO is also exploring new strategies in cloud computing. IT configurations, infrastructure and software are dynamically adapted to the needs of customers and provided through a network. In this way the customer is freed from the administrative overhead, and the system will automatically match the various levels of customer demand. In addition, the Microsoft Azure cloud offers to customers data storage in the applicable jurisdiction. The system is easily adapted to the given business conditions, and the operating fees correspond with the volume of applications. Emerald, the CRM system for tourism, has been on the market for many years and offers modules designed specifically for travel distribution. Developed on the basis of the ISO Dynamic Travel Components, the system is modular in design and highly customizable.

ISO Travel Solutions and zts share a stand

As in the previous year, the zts from Neckarsulm will again present its software solutions for the tourism industry at the stand of ISO Travel Solutions.

Visit us at the ITB from 7-11 March 2012

ISO Travel Solutions – Hall 6.1, Stand 116]]> Tourism Pacific Canada Ralf.Regner@isogmbh.de Fri, 24 Feb 2012 11:01:00 +0100 SAP linked seamlessly to 26 million business records http://www.isogmbh.com/company/news/view/news/iso-bietet-zugriff-auf-26-millionen-firmendatensaetze-aus-sap-1.html ISO Software Systeme integrates the EuroContactPool business database in SAP ERP, thus allowing online access to more than 26 million business records in 16 countries. Enhancing business information online The ISO Solution Marble Content is directly embedded in SAP standard transactions for master data creation and editing. Whenever new customers or vendors are created or changed in SAP, their business data will be matched with EuroContactPool, to ensure that the correct and complete information is added to the master data record. It is also possible to enrich datafields like VAT number, branchcode, legal company address and more.
This saves time and money for the user and removes the risk of errors caused by incorrect input.  The integration is available for vendors and customers  from release ECC 6.0 on.

Push Service

Existing master records that were matched in the dialog will be updated automatically by a push service. If EuroContactPool changes a record, the updated information will automatically be pushed to your SAP System: your master data is updated, the maintenance effort is reduced and changes are safely stored in SAP. For modifications, an editing monitor is also provided in SAP. You can customize manual or automatic processing at field level.  The processing documents offer the users subsequent examination and traceability .]]> ISO Airport Management Air Traffic Management Dataquality in SAP Tourism ECM Tracking Pacific Canada Airlines ralf.regner@iso-gruppe.com Wed, 22 Feb 2012 12:44:00 +0100 ISO Travel Solutions is World’s Leading Travel Technology Provider http://www.isogmbh.com/company/news/view/news/iso-travel-solutions-won-the-world-travel-award.html ISO Travel Solutions is pleased to announce that we have won the World Travel Award in the category World’s Leading Travel Technology Provider. The prize by the famous World Travel Awards was presented during the Gala Ceremony in Doha, Qatar, in January. This – along with the Middle East’s Leading Travel Technology Award that we received in May – confirms once again our position as one of the best travel IT providers in the world. The award puts ISO in the league of world winners with such... ISO Travel Solutions is pleased to announce that we have won the World Travel Award in the category World’s Leading Travel Technology Provider. The prize by the famous World Travel Awards was presented during the Gala Ceremony in Doha, Qatar, in January. This – along with the Middle East’s Leading Travel Technology Award that we received in May – confirms once again our position as one of the best travel IT providers in the world. The award puts ISO in the league of world winners with such well-known companies as Lufthansa, Etihad, Qatar Airways, American Express, TUI and Kuoni. In her laudation, Ece Vahapoglu introduced ISO as a “company that has been shaping the travel industry for more than 30 years with their IT solutions”. According to Mr. Graham F. Cooke, founder and chairman of the World Travel Awards, this award is a token of:
  • overall performance
  • product development
  • innovation
  • creativity
  • customer satisfaction
  • pursuit of business excellence
  • value for money
  • and the insistence on fundamental quality
More details can be found on the website: http://www.worldtravelawards.com This year, there were 5,000 nominees and more than 200,000 votes.  ISO Travel Solutions wins World Travel Award 2011 - Markus Kretschmer - World Travel Award 2011 Winner - Markus Kretschmer ]]> Tourism Pacific Canada Ralf.Regner@isogmbh.de Fri, 20 Jan 2012 13:54:00 +0100 ChinaPac International has successfully implemented ISO’s Smart4U http://www.isogmbh.com/company/news/view/news/chinapac-international-has-successfully-implemented-isos-smart4u-1.html Montreal, November 2nd, 2011 – ISO is proud to announce a new client: ChinaPac International, Canada's premier China Tour Operator. Smart4U solution implemented with ChinaPac has been specifically designed for small to mid-sized tour operators and is the perfect match for tour operators who want to sell their FIT and tour packages online. With an easy-to-use web interface tour operators can rapidly make their inventory, pricing as well as descriptive and multimedia product content available for their own agents, the travel agent community as well as the end consumers – all via the web. The entire solution is hosted with ISO and requires no technical expertise. It is the combination of this easy, accessible and non-technical end-to-end solution that makes it so interesting for small to mid-sized tour operators to move their products to Smart4U.”]]> ISO Airport Management Air Traffic Management Dataquality in SAP Tourism ECM Tracking Pacific Canada Airlines Ralf.Regner@isogmbh.de Mon, 05 Dec 2011 16:16:00 +0100 Primera Travel Group implements Reservation System Pacific from ISO Travel solutions http://www.isogmbh.com/company/news/view/news/primera-travel-group-implements-reservation-system-pacific-from-iso-travel-solutions.html The Scandinavian tour operator group Primera Travel Group implements Pacific, the tour operator IT solution suite from ISO Travel Solutions in Germany. The Primera Travel Group, with its main office in Copenhagen Denmark, unites seven tour operator brands in Denmark, Sweden, Finland, Norway and Iceland. The group has searched the international IT market for a solution which can be used by the different brands and operators with their individual requirements and thus replace the different systems which are used today. The new single system needs to handle the classical packaging business with Primera’s own charter airline as well as the sales of individual travel products and the dynamic packaging. All of that on a high volume with high speed. Therefore a strong system focus is the possibility to handle high volumes and provide good and fast online sales capabilities. ISO’s system Pacific was chosen because it will provide Primera with all these functions and possibilities. The system combines ISO’s long lasting expertise in providing high-volume IT solutions for the tourism market and it is based on an absolutely modern Service Oriented Architecture (SOA) which makes it easy to adapt to the needs of Primera. Dadi Ingólfsson CIO of Primera Travel Group states that ISO was chosen after a long search on the travel IT market for the absolutely right match for Primera. Pacific’s modern architecture, being very scalable and open for external connections and thereby facilitating dynamic approach to the business, along with ISO’s extensive experience with travel systems and their professional approach made the difference for Primera: “We look forward to the new possibilities the system will provide our business and hope it will help us to take the lead in this increasingly demanding market.”  Markus Kretschmer, Managing Director of ISO Travel Solutions: “We are very proud that one of the largest tour operator groups in Europe has selected us as a partner to provide their backbone reservation technology. This deal with Primera proves that we have taken the right decision when we started to develop Pacific completely new on the most modern technology. Pacific can handle the highest passenger volumes and provides a large spectrum of functions for all types of tour operators. The Primera tour operators that will implement the system will be hosted on the same multi-lingual, multi-currency and multi-brand Pacific instance. We look really forward to rolling out our system in the several countries of the Primera tour operators in the future.”]]> Tourism Pacific Canada Ralf.Regner@isogmbh.de Thu, 24 Nov 2011 11:57:00 +0100 ISO Travel Solutions is proud to announce a new client in Canada: ChinaPac International. http://www.isogmbh.com/company/news/view/news/iso-travel-solutions-is-proud-to-announce-a-new-client-in-canada-chinapac-international.html Canada’s premier China Tour Operator – ChinaPac International has successfully implemented ISO Travel Solutions´ Smart4U. ChinaPac International is a travel package tour operator to China and South East Asia since 1985. ChinaPac is successfully on the travel industry market for 26 years and offers a variety of tours and travel options in order to accommodate customers’ travel desires. Otis Ashby, Sales & Operations Director of ChinaPac says: “The ISO solution has enabled ChinaPac to... Smart4U. ChinaPac International is a travel package tour operator to China and South East Asia since 1985. ChinaPac is successfully on the travel industry market for 26 years and offers a variety of tours and travel options in order to accommodate customers’ travel desires. Otis Ashby, Sales & Operations Director of ChinaPac says: “The ISO solution has enabled ChinaPac to be the first Asian Tour Operator in Canada to offer such a large number of selected tours online. We feel that the solution brought to us by ISO Travel Solutions is robust and can be accessed at any time using just an internet connection. I am happy how the overall project worked out for ChinaPac’s new web site and booking engine. We look forward to giving agents and consumers more freedom and content to plan and book their Asian travel plans online.” Holger Voss, Director Business Development is pleased with the outcome of the project: “The Smart4U solution implemented with China Pac has been especially designed for small to midsized tour operators and it is the perfect match for tour operator wanting to sell their FIT and tour package online. With an easy to use web interface the tour operator can rapidly make its inventory, pricing as well as descriptive and multimedia product content available for its own agents, the travel agent community as well as its end consumers via the web. The entire solution is hosted with ISO and no technical expertise is required. The combination of easy, accessible and no technical end to end solution makes it so interesting for small to midsized tour operators to move their products onto Smart4U.”]]> Tourism Pacific Canada Ralf.Regner@isogmbh.de Thu, 24 Nov 2011 10:47:00 +0100 ISO Software Systeme Supplies Namibian Airports http://www.isogmbh.com/company/news/view/news/iso-software-systeme-supplies-namibian-airports.html German Airport IT specialist ISO Software Systeme has been awarded a contract to supply Namibian Airports Company (NAC) with an Airport Information & Billing System. new web-based solution SKYport.
SKYport, with its up-to-date three-tier system architecture, will capture all relevant passenger and aircraft movement data required for flight planning and providing real-time updates of flight information. Furthermore, it will handle the entire aeronautical billing process and will be the first solution worldwide that is already able to meet the new IATA SIS XML standard, which will revolutionize the exchange of billing data in the aviation industry. A five-year maintenance contract is also part of the acknowledgement.

The roll-out for the Namibian airports Hosea Kutako International Airport, Eros Airport and Walvis Bay Airport has been in progress since the end of August. Start of operations is planned for early 2012. It will be the first airport project for ISO in Africa after having successfully implemented its solutions at some 40 airports in Europe, Asia and North America.

]]> Airport Management Ralf.Regner@isogmbh.de Tue, 22 Nov 2011 09:47:00 +0100 KLM opts for SKYfly M-Billing from ISO Software Systeme http://www.isogmbh.com/company/news/view/news/klm-opts-for-skyfly-m-billing-from-iso-software-systeme.html KLM Royal Dutch Airlines, one of the top airlines worldwide, has chosen ISO’s SKYfly M-Billing to meet IATA’s SIS requirements for "Miscellaneous Billing". Since October 2011, IATA has introduced a structure and new invoice standards for the so-called "Miscellaneous Billing". Introducing structure into an unstructured process was both a blessing and a curse – no airline had a system in place to handle the new guidelines. ISO's SKYfly M-Billing is able to cope with these... KLM Royal Dutch Airlines, one of the top airlines worldwide, has chosen ISO’s SKYfly M-Billing to meet IATA’s SIS requirements for "Miscellaneous Billing". Since October 2011, IATA has introduced a structure and new invoice standards for the so-called "Miscellaneous Billing". Introducing structure into an unstructured process was both a blessing and a curse – no airline had a system in place to handle the new guidelines. ISO's SKYfly M-Billing is able to cope with these new requirements. It is a modular solution that can be made to fit by a number of interfaces and add-ons, similar to a construction kit. Based on the proven SKYport programs, in use by airports and ground-handlers worldwide for more than 30 years, SKYfly M-Billing is a sophisticated product. These might have been the strongest arguments when KLM decided to go for SKYfly M-Billing for invoicing their services at Amsterdam Shiphol and other airports through IATA Clearing House. Winning one of the top airlines worldwide as launching customer for SKYfly M-Billing emphasizes the quality of SKYfly M-Billing and the competence of ISO Software Systeme.]]> Airlines Ralf.Regner@isogmbh.de Fri, 18 Nov 2011 11:26:00 +0100 Changi Airport to run ISO SKY Billing for Aeronautical Billing http://www.isogmbh.com/company/news/view/news/changi-airport-to-run-iso-sky-billing-for-aeronautical-billing.html Singapore-Nuremberg, October 2011 – Singapore´s Changi Airport (SIN) has chosen SKY Billing from ISO Software Systeme for its Aeronautical Billing. The SAP-certified solution will ensure a smooth integration into the core SAP ERP system at the Asian mega-hub. Changi Airport Group (CAG), the operator of Singapore Changi Airport, has selected SKY Billing for its new aeronautical billing application. As the 7th busiest airport in the world in terms of international passenger volume, Changi Airport handles more than 40 million passenger movements annually. Transformed into flight movements, this figure represents about 6.000 arrivals and departures every week. All these flights will be accounted by ISO’s SKY Billing, the SAP-certified billing solution embedded into the SAP Enterprise Resource Planning (ERP)-system. The implementation of SKY Billing is part of the new ERP-implementation project which started in September 2011 and will progressively be implemented until its ‘going-live’ in April 2012.  Following CAG’s adoption of SKY Billing, the system will also be in operation at five major airports across Asia, including those in Bangkok and Delhi. ISO’s SKY Billing implementation for CAG is intended to make the aeronautical billing more flexible in terms of applicable rules for the charges and fees at Changi Airport, and for more adequate reactions to market conditions and changing regulations. It will further improve the invoicing of the airlines by reducing the amount of invoices and the number of payment transactions, resulting in timelier and more accurate settlements, and in turn, improved cash-flow. SKY Billing will cover all applied aeronautical charges and fees of CAG across all four terminals of Changi Airport, as well as Seletar Airport (XSP). It can be further configured to handle any new charges or fees should there be a need in the future. The system also features multi-airport capability, enabling it to incorporate billings at future airports as satellites outside of Singapore.

]]> Airport Management reg@isogmbh.de Tue, 18 Oct 2011 15:35:00 +0200 IATA RAM 2011 – ISO Software Systeme has been awarded due to the IATA SIS project http://www.isogmbh.com/company/news/view/news/iata-ram-2011-iso-software-systeme-has-been-awarded-due-to-the-iata-sis-project.html At the 45th Revenue Accounting Meeting (RAM), ISO Software Systeme has been honored by IATA for its collaboration in the SIS IT Working Group. ISO has become IATA Strategic Partner effective February 1st 2011. Immediately, ISO was approved to participate in the SIS IT Working Group due to the sound knowledge of Passenger Revenue Accounting, Miscellaneous Billing and Software Development. Due to their valuable contribution and commitment Mrs. Susanne Reiser and Mr. Thomas... Passenger Revenue Accounting, Miscellaneous Billing and Software Development. Due to their valuable contribution and commitment Mrs. Susanne Reiser and Mr. Thomas Dorn have been awarded by IATA. This extraordinary agenda topic surprised the audience (about 350 delegates of 112 airlines) and pointed to the good job done! Having these experts on board the ISO team developed the IATA SIS compliant, state of the art solutions SKYfly Revenue and SKYfly M-Billing.]]> Airlines ralf.regner@iso-gruppe.com Wed, 12 Oct 2011 17:17:00 +0200